FOutside the EU
The shipping costs will be settled with Please note that customs costs may be charged for shipments outside the EU. GiGi Fratelli is not liable for these costs.
We do not send packages to PO Box addresses.
When can I expect my shipment?
Ordered today, shipped the next working day (at the latest)
GiGi Fratelli strives to ship all orders that are in stock within 2-4 days.  ;
Where can I view the status of my order?
As soon as your order is ready for shipment, you will receive a Track & Trace number by email. track your order so you know exactly when to expect it.
My order has not arrived within 5 working days, what can I do?
It may happen that your package is delayed Have you not received your package after 5 days? Send an email to firstname.lastname@example.org and we will find out where your package is!
Why haven't I received an order confirmation?
As soon as your order has been placed, you will receive you an order confirmation. Didn't receive it? Please check your junk mail. The email may have ended up here. Is it also not in your junk mail? Then please contact our customer service. We are happy to help you! Send an email to email@example.com and don't forget to mention your order number.
GiGi Fratelli. is not liable for delays caused by the courier services. GiGi Fratelli is not liable for any damage whatsoever as a result of exceeding the announceddelivery times. GiGi Fratelli takes the greatest care when receiving orders and sending ordered items. Nevertheless, it is possible that an order is not delivered or is delivered incompletely. You must report this within 7 days of receiving the items.
Please note that for orders outside the European Union (EU), we do not offer free returns, and customers are responsible for returning the items at your own expense and risk. In addition, any shipping, import or export costs will not be reimbursed in the event of a refund or return of the purchase.
DELIVERY AND DELIVERY TIMES
Delivery is made by GLS or DPD.
The shipping costs per country are:
The Netherlands EUR 4.95
Belgiumë EUR 7.95
Germany and Luxembourg EUR 8.95
Austria EUR 14.95
France EUR 25
Czech Republic, Hungary, Poland EUR 35
Andorra, Estonia, Finland, Greece, Croatia, Ireland, Italy, Lithuania, Latvia, Malta, Portugal, Slovenia, Slovakia, San Marino, Spain EUR 40
Switzerland and Liechtenstein CHF 44.95
Denmark DKK 99
Sweden SEK 399
Norway NOK 499
Orders placed after 12pm on Friday will be shipped the following weekday.